Can A Buyer Still Leave Feedback On A Cancelled Order?

Can eBay buyers leave feedback on a cancelled order? This question is important to understand, especially considering the potential impact on shoppers looking for feedback to make informed decisions about a product. eBay has chosen not to permit feedback for cancelled orders, which might initially seem puzzling. However, this decision is rooted in the recognition that cancelled orders represent a unique circumstance where the transaction did not proceed as planned. Allowing feedback in such cases could potentially provide incomplete or misleading information to future buyers, making it difficult for them to research products effectively through feedback. So, to maintain the integrity of their feedback system, eBay has opted not to allow feedback for cancelled orders.

Subject: Can Buyers Write Reviews for Cancelled Orders on Etsy?

Many Etsy users often wonder whether they can leave a review for a cancelled or refunded order. According to Etsy’s policy, buyers do have the option to leave a review even if the order has been cancelled or refunded. This opportunity is typically available during the cancellation process, and Etsy explicitly states in the dashboard that buyers can post a review within 48 hours after the cancellation. However, it’s important to note that this window for leaving a review can sometimes close more quickly, so buyers should act promptly if they wish to share their feedback. This information is accurate as of January 26th, 2023.